Last Updated: November 10, 2025
1. Introduction
Welcome to CampDesk (“Company,” “we,” “our,” or “us”).
These Terms of Service (“Terms”) govern your use of our website www.campdesks.com, as well as our AI-powered services, applications, and software (collectively, the “Services”).
By accessing or using our Services, you agree to these Terms. If you do not agree, please discontinue use of our Services immediately.
2. Eligibility
By using our Services, you represent that you are at least 18 years old and have the legal capacity to enter into this agreement. If you are using our Services on behalf of a company or organization, you represent that you are authorized to bind that entity to these Terms.
3. Services Provided
CampDesk provides AI-powered tools and SaaS solutions, including but not limited to:
AI voice receptionist and call automation
AI chat agents for websites and customer service
Appointment booking and lead management systems
AI reputation management and related automation
We may add, modify, or discontinue any feature or functionality at our discretion, with or without notice.
4. Accounts and Responsibilities
To use certain features, you may be required to create an account. You agree to:
Provide accurate, current, and complete information during registration.
Maintain the confidentiality of your account credentials.
Accept responsibility for all activities that occur under your account.
CampDesk is not liable for any loss or damage resulting from unauthorized access to your account.
5. Fees and Payments
Certain Services are offered on a paid subscription basis.
Billing: Fees are charged on a recurring monthly or annual basis unless otherwise stated.
Payment Method: You authorize CampDesk to charge your designated payment method automatically for all recurring fees.
Cancellation: You may cancel your subscription at any time, but fees are non-refundable once billed unless required by law.
Failure to Pay: We reserve the right to suspend or terminate access to Services for non-payment.
6. Acceptable Use
You agree not to use our Services for any unlawful, harmful, or abusive purpose, including but not limited to:
Attempting to hack, reverse engineer, or disrupt the Services.
Using AI systems to impersonate others or spread misinformation.
Violating applicable data protection or privacy laws.
Uploading harmful code, malware, or spam.
We reserve the right to suspend or terminate accounts that violate these terms.
7. Intellectual Property
All content, trademarks, logos, software, and other materials provided through CampDesk are owned or licensed by us and protected under intellectual property laws.
You may not copy, modify, reproduce, distribute, or create derivative works based on our materials without prior written consent.
8. Confidentiality and Data Processing
We respect the confidentiality of your data and business information.
When processing data on your behalf (e.g., through AI chat or voice systems), CampDesk acts as a data processor, while you, as the client, are the data controller.
All processing is subject to our Privacy Policy.
9. Service Availability
We strive to maintain uninterrupted service but cannot guarantee 100% uptime. We may perform maintenance, updates, or system upgrades from time to time, which may temporarily affect availability.
10. Termination
You may terminate your account at any time.
We may suspend or terminate your access if we believe you have violated these Terms or engaged in conduct that harms our company, reputation, or other users.
Upon termination, your right to use our Services immediately ceases, and any outstanding payments remain due.
11. Disclaimer of Warranties
Our Services are provided on an “AS IS” and “AS AVAILABLE” basis without any warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.
We do not guarantee that our AI systems will be error-free, uninterrupted, or always accurate.
12. Limitation of Liability
To the maximum extent permitted by law, CampDesk and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or relating to your use of the Services — even if advised of such possibility.
Our total liability shall not exceed the total amount you paid to CampDesk in the past 12 months.
13. Indemnification
You agree to indemnify, defend, and hold harmless CampDesk, its employees, and partners from any claims, damages, or expenses arising out of your use of the Services, violation of these Terms, or infringement of any third-party rights.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Illinois, United States, without regard to its conflict of laws principles.
15. Changes to the Terms
We may modify these Terms from time to time. Any updates will be posted on this page with a new “Last Updated” date. Continued use of our Services after changes constitutes your acceptance of the revised Terms.
16. Contact Us
If you have any questions or concerns about these Terms, please contact us:
CampDesk
Email: [email protected]
Website: www.campdesks.com
Transforming businesses through intelligent AI solutions for customer engagement and operational excellence.
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